Getting help: who to turn to

Almost nobody gets out alone, and it is not a question of willpower. What works is documented: a professional, a treatment matched to the substance, and time.

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Where to start

The first contact is the family doctor or a specialist addiction service. Such services exist in almost every country under different names; they are free, ask for no prior diagnosis, and also see relatives on their own when the person concerned will not come. That point is often missed: you can seek help for somebody else.

Services aimed at young users are a category of their own: a few free, confidential appointments, no obligation to enter treatment, open to teenagers and to their parents. For a family it is by far the best door.

If the use goes hand in hand with sexual or relationship difficulties — low desire, erection problems, tension, silence — the page Who to see, and when says, symptom by symptom, which professional to turn to; the two steps are often taken together.

Treatments that have proved themselves

In the bright hall of a care centre, a nurse and a young doctor warmly welcome a patient
What predicts success is staying in touch with a care team.

In every case, relapse is part of the ordinary course and does not cancel what has been gained. What predicts success is not the willpower declared at the start but staying in contact with a team.

Helplines and resources

The country pages give, for each country covered, the local services, the real cost of treatment, whether confidential access exists for minors, and the penalties that apply.

Reducing harm when stopping is not for today

Refusing to talk until the person stops protects nobody. A few principles genuinely reduce mortality: never use alone; do not mix, particularly depressants with each other — alcohol, benzodiazepines, opioids; start with a small amount when the product is new; never share injecting or inhaling equipment; get the product tested where a scheme exists; keep naloxone within reach if opioids are around; and call the ambulance straight away, saying what was taken.

Reporting

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Sources

  1. WHO updates guidelines on opioid dependence treatment and overdose prevention — World Health Organization (WHO), 2025
  2. Naloxone DrugFacts — National Institute on Drug Abuse, United States (NIDA), 2022
  3. Alcohol-use disorder — National Health Service (NHS), 2026
  4. Treatment and Recovery (Drugs, Brains, and Behavior: The Science of Addiction) — National Institute on Drug Abuse, United States (NIDA), 2020

Official or institutional documents this page relies on, consulted on 12 October 2026. Links open in a new tab.

Page checked in . The instruments cited can change: if in doubt, confirm with the official source given.

Text prepared with artificial intelligence, reviewed and checked by the AffectionPlus team (method and sources: About). This content does not replace medical or legal advice. Spotted an error? Write to us.

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